I was never able to use the discount card that they took money for out of my account for 6 months. Trying to talk to someone with any knowledge is impossible!
I have called them and get placed on hold for 45 minutes. Spoke with two different ladies on the same day and they both did not say the same thing. The first lady would not even give me to a manger and was the rudest person! I am turning them into the BBB and they already have bad reviews, including their customer service department.
I would never get any type of coverage from them. They just take your money and do not help you pay for a thing!
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Full refund.
I didn't like: Customer service.